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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donnie Hamman

Donnie Hamman

October 18, 2024

5  out of  5
rating by Donnie Hamman
"Extremely pleased on how fast I was helped in getting results. I came in 3 weeks after on a claim I been waiting to here back from after my truck getting hit. When I got in Leah sat me down instantly and made me feel like I made the right decision coming in there. After 3 weeks of waiting it only took her one phone call for results. The next day I heard from the other insurance company. I will never wait again on talking to these guys especially after this experience. Thanks Leah and Melissa for helping me through this first time experience. I won't wait again if anything ever happens. I recommend this team to anyone that wants to be taken care of hands on!"
Profile photo of Bryce Hubbard

Bryce Hubbard

September 4, 2024

5  out of  5
rating by Bryce Hubbard
"Wonderful agency to work with. The atmosphere and the accommodations are top notch!"
We responded:
"Thanks Bryce! We appreciate your review!- We look forward to working with you in the future! "
Profile photo of Sandy Bryant

Sandy Bryant

May 21, 2024

5  out of  5
rating by Sandy Bryant
"I cannot say enough about the professionalism and expertise of Melissa and her staff. These days, knowledge, service and overall outstanding personalities are hard to come by in the service world. It’s easy to see this crew cares about their customers as if they were family. I highly recommend!"
Profile photo of Angie Vandervinne

Angie Vandervinne

May 17, 2024

5  out of  5
rating by Angie Vandervinne
"Mel is passionate about her job and her team. She goes above and beyond to make sure people's insurance needs are taken care of and is always willing to serve her community."
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Samantha Waack

January 26, 2024

5  out of  5
rating by Samantha Waack
"These ladies go above and beyond for their customers! Easy to talk to, accessible at any time- highly recommend as insurance agents!"
We responded:
"Thanks so much, Samantha! We appreciate your business and look forward to helping in any way we can in the future."
Profile photo of Jordan Delonjay

Jordan Delonjay

November 28, 2023

5  out of  5
rating by Jordan Delonjay
"Melissa Mann and her team at State Farm are so great to work with. Highly recommended her for any of your insurance needs!!"
Profile photo of Ronald Mann

Ronald Mann

November 21, 2023

5  out of  5
rating by Ronald Mann
"Don't know what I'd do without Melissa! She's helped me through some tough times, making the claims process stress free. She's by far the best State Farm Rep in all of Illinois!! 😎"
Profile photo of Leah Heming

Leah Heming

November 21, 2023

5  out of  5
rating by Leah Heming
"Amazing agent!!"
Profile photo of Grace Shanks

Grace Shanks

November 21, 2023

5  out of  5
rating by Grace Shanks
"Melissa & her team ha made the process so easy! everyone is respectful and are so great with customers. 10/10 recommended for all your insurance needs!!!"
Profile photo of Jordan Wadden

Jordan Wadden

November 21, 2023

5  out of  5
rating by Jordan Wadden
"Everyone who works in this office is an absolute delight! Melissa and her team made sure my family and I got the best deals!"
Profile photo of Trinity Fasnacht

Trinity Fasnacht

November 21, 2023

5  out of  5
rating by Trinity Fasnacht
"Best State Farm agent in the area 10/10!!"
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Justin Laaker

November 21, 2023

5  out of  5
rating by Justin Laaker
"Leah did a great job! Go see her at state farm!"
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Ryan Gower

November 21, 2023

5  out of  5
rating by Ryan Gower
"They go above and beyond for their insured’s everyday. Your insurance is only as good as your agent and Melissa is who you go to!"
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Nick Bliven

November 21, 2023

5  out of  5
rating by Nick Bliven
"I have worked with each of the girls in the office and they’re fantastic. I never have any issues!"
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D.W. Phillipi

August 23, 2023

5  out of  5
rating by D.W. Phillipi
"Exceptional service. Highest integrity. Best customer service. I strongly recommend!!"
We responded:
"Thanks David! Looking forward to helping you for years to come!"
Profile photo of Gaige Fenton

Gaige Fenton

August 3, 2023

5  out of  5
rating by Gaige Fenton
"Leah is such a wonderful help, easy to talk too and always has a answer for any questions I had with a smile!"
Profile photo of Congzhi Xia

Congzhi Xia

July 27, 2023

5  out of  5
rating by Congzhi Xia
"Very friendly people and extremely efficient and excellent work."
We responded:
"Hi Congzhi! We try here at the office to make things as easy as possible for our clients. Thanks so much for the review! "
Profile photo of Brian Benaly

Brian Benaly

June 28, 2023

5  out of  5
rating by Brian Benaly
"I am very pleased with the services I received. The process was fast and easy. Friendly staff made it a really comfortable experience. I would 10/10 recommend Mellisa’s office!"
We responded:
"Hi Brian! Thanks so much for the review! I'm happy to hear you had a good experience. Looking forward to helping you in the future! "
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Amora Green

June 16, 2023

5  out of  5
rating by Amora Green
"Very good service. And they treat customers with the up most respect"
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Mackenzie Cooksey

June 15, 2023

5  out of  5
rating by Mackenzie Cooksey
"Amazing customer service here! Leah is amazing and helped me get coverage for my vehicle at a great price! She is now my go to girl! Much love!"
We responded:
"Hey Mackenzie! Leah really IS awesome! :) Welcome to our State Farm family! We’re looking forward to helping! 😊"
Profile photo of Kara Baker

Kara Baker

May 10, 2023

5  out of  5
rating by Kara Baker
"Leah went above and beyond to help me out when I was in a pinch & made sure I was taken care of! Personable, knowledgeable & overall fantastic service. Couldn’t recommend working with Leah enough!"
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KJ Jenkins

May 3, 2023

5  out of  5
rating by KJ Jenkins
"Dee Waldrop does an amazing job and very personable. ☺️"
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Tammy Snyder

May 2, 2023

5  out of  5
rating by Tammy Snyder
"DeeDee is friendly and helpful. Really knows her stuff."
Profile photo of Keli Willingham

Keli Willingham

May 2, 2023

5  out of  5
rating by Keli Willingham
"Deedee is knowledgeable and friendly. She is an amazing agent!!! Highly recommended Melissa Mannand State farm!"
Profile photo of Alexis Veihl

Alexis Veihl

May 2, 2023

5  out of  5
rating by Alexis Veihl
"Cannot say enough good things about Leah and this agency! They have been a huge help in switching our home and auto insurance policies! Got us signed up for more coverage at the same cost I was paying with our old company and made the process so easy and quick! Highly recommend these ladies for your insurance needs!"
We responded:
"Hi Alexis! Leah really is pretty awesome! I'm so glad to have you at our office! Thank you so much for the review and nice words! "