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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bells Frasier

February 23, 2026

1  out of  5
rating by Bells Frasier
"Very careless. Leah was very dismissive and disregarded my feelings and devastation of the vandalism that happened to my only vehicle. Nothing was looked into. It was very cut and dry,"no I don't know what to tell you." I hope this situation never finds her because when you can only count on yourself it's clear the little people are easily looked over. Go anywhere else."
We responded:
"We’re very sorry your vehicle was vandalized — we understand how upsetting that is. As Leah discussed, your current policy doesn’t carry coverage for vandalism. We did attempt to call you right away to further discuss the situation but were unable to connect. We’re always happy to review coverage options if you’d like to explore additional protection moving forward. -Melissa "
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David Asher

January 20, 2026

5  out of  5
rating by David Asher
"Leah is my "go-to gal" for all insurance matters. Professional, knowledgeable, energetic and eager to go above and beyond all of my expectations. She never disappoints. Awesome!!!"
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Quincy to know that you had such a wonderful experience with us here on State Farm Agent Melissa Mann’s Team. Thank you so much for the 5-stars, David! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Melissa Mann’s Team anytime. "
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Betsy Elder

January 17, 2026

5  out of  5
rating by Betsy Elder
"Madison does an excellent job working with you and trying to get you what you want!"
We responded:
"We are grateful for your 5-star review, Betsy! Thanks for taking a moment to share your positive rating of State Farm Agent Melissa Mann’s Team here in Quincy . "
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Jared Eicken

January 16, 2026

5  out of  5
rating by Jared Eicken
"Fantastic service from the beginning. We unfortunately had to switch insurance companies due to cost and they were the most reasonable. They took the time and made sure that we understood each line item and the pros and cons. They also made sure it was comparable to what we had. Explained everything and more. Always available if we have questions. Time will tell, but great so far."
We responded:
"Thank you for the fantastic review, Jared! We are always here to help with your insurance needs here in Quincy . "
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Pat Mcmillen

November 21, 2025

5  out of  5
rating by Pat Mcmillen
"Madison was so helpful when I called about insurance. I was so happy about the price. She answered all my question and so friendly. I have a new friend 🧡 Thanks Madison"
We responded:
"Hi Pat! I’m so glad to hear you met Madison. She really is wonderful and it sounds like she was able to help! Thanks so much for the review. "
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mvigor

October 30, 2025

5  out of  5
rating by mvigor
"Very professional, very fast, very good insurance rates. Thank you!"
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Matt Alger

September 29, 2025

5  out of  5
rating by Matt Alger
"Kara is intelligent, approachable, and knowledgeable. She will give you honest facts and helpful feedback. I highly recommend her. Thank You"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jolie Schultz

September 26, 2025

5  out of  5
rating by Jolie Schultz
"Kara made switching our insurance to State Farm a breeze. Everyone at this agency is great to work with!"
We responded:
"Kara really IS wonderful! Thanks so much for the feedback! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here and happy to help!"
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Avery Schultz

September 26, 2025

5  out of  5
rating by Avery Schultz
"People often say you can’t get cheap, good, and fast service all in one place, but this agency delivers all three!"
We responded:
"Thank you for your 5-star review! My team and I are happy to be your good neighbor! Make sure to give us a call if you need anything in the future! Thank you for your business! "
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Avery Schultz

September 26, 2025

5  out of  5
rating by Avery Schultz
"Best insurance agency around. Their service is second to none, with the most competitive rates. Let them quote your insurance!!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Cody Bliven

September 26, 2025

5  out of  5
rating by Cody Bliven
"Kara Bliven provided the easiest and best service I could've asked for! Highly Recommended!"
We responded:
"Thank you for the review! We’re thrilled to know you had a positive experience with Kara! We look forward to continuing to support your insurance needs."
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bob baker

September 26, 2025

5  out of  5
rating by bob baker
"Melissa and her staff are outstanding. They set us up with the coverage needed, but more importantly, have always been there for questions and assistance after they secured our business."
We responded:
"Thank you for your 5-star review! We appreciate your business so much! Please let us know how we can help in the future! "
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Carrie Bliven

September 26, 2025

5  out of  5
rating by Carrie Bliven
"Kara has been great helping us get our agent switched. Very quick to respond when I requested coverage changes!"
We responded:
"Thank you for your 5-star review! We love being your good neighbor. Please let us know how we can help in the future! "
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Gregg Blickhan

September 26, 2025

5  out of  5
rating by Gregg Blickhan
"Melissa and her staff are extremely insightful and helpful when I was inquiring about insurance. There professionalism and kindhearted approach to me is unmatched. I have recommended her to all friends and family. Thank you Melissa and team. Keep up the excellent work."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Chad Daugherty

September 26, 2025

5  out of  5
rating by Chad Daugherty
"Leah, Is Amazing and has helped me always so much to accomplish our goals with our insurance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our Leah. She really is great! If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tristan Hermsmeier

September 26, 2025

5  out of  5
rating by Tristan Hermsmeier
"Leah is so kind and helpful. Always going above and beyond for her customers. She’s gives top notch service and always with a smile on her face."
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Jared Hudnut

September 26, 2025

5  out of  5
rating by Jared Hudnut
"Very easy to work with, they got me home auto and life insurance and a really good price!"
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Avery Grawe

September 26, 2025

5  out of  5
rating by Avery Grawe
"The girls here are the sweetest and amazing to work with. They are always willing to help and get things done in a timely manner. I highly recommend them if you’re looking for exceptional service!"
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Margaret Bauer

August 7, 2025

5  out of  5
rating by Margaret Bauer
"We were transferred over to Melissa and her team due to our agent retiring. Very impressed with how she went over everything with us with the transfer and answered all our questions in a very timely manner. Thank you Melissa and team. We look forward to working with you."
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Jenn Merema

June 24, 2025

5  out of  5
rating by Jenn Merema
"I highly recommend Melissa Mann and her team to anyone in need of reliable and trustworthy insurance services. Their dedication, expertise, and personalized approach truly set them apart. Thank you, Melissa and team, for your outstanding service!"
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Linda Goodson

June 13, 2025

5  out of  5
rating by Linda Goodson
"Everyone is knowledgeable and very helpful. Explained my coverage and answered all my questions. Good and fast service. Thanks everyone!!"
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Colton Bliven

June 12, 2025

5  out of  5
rating by Colton Bliven
"Very friendly and knowledgeable folks!"
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Nick Bliven

June 12, 2025

5  out of  5
rating by Nick Bliven
"I went from paying over $200 for a car and now they have worked with me and I’m paying $90/month"
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B Cooper

June 12, 2025

5  out of  5
rating by B Cooper
"Very nice and knowledge group that have never left a question unanswered, absolutely recommend"
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Anna Fee

May 7, 2025

5  out of  5
rating by Anna Fee
"She was such a great help with starting new auto insurance, renters insurance, and life insurance. Less than an hour and I was good to go!"
We responded:
"Anna, thank you! We truly appreciate you sharing your kind words with us. 🤍 my team is glad to hear that we’ve helped with your insurance, and we have done so quickly! Please let us know if there’s anything else we can assist you with. We are ALWAYS here to help! - Mel"